Service Request
Professional Dressing of Your Soft Treatments
There’s an art form to dressing drapes for that picture-perfect look. Let our expert installers spruce up your soft window treatments.
What’s Included?
- Light steaming to reduce the look of wrinkles or hard creases
- Hand dressing to ensure accurate pleat & fold spacing, uniformity, and symmetry
- Paper band drapes in stacked position to train pleats that are flaring or ballooning
$149* for the first window + $60 for each additional window of drapes
*does not include velvet fabrics. Tall Ladder Fees may apply.
**This service is only available for soft window treatments purchased from Drapery Street.
Motorized Shade & Remote Battery Replacement
Are your Hunter Douglas motorized treatments running sluggish? Pushing your remote button but nothing happens? Let Drapery Street get you up and running with a full battery replacement and inspection.
What’s Included?
- Complete troubleshooting & diagnosis of shade to ensure it’s operating at maximum capacity
- Hunter Douglas-approved alkaline batteries for each shade that is motorized
- Resetting top & bottom limits if applicable and pairing to the remote control
- Ensure connection to Hunter Douglas Gateway to optimize the functionality
$149* for the first 2 windows + $25 for every window/remote after that
*Tall Ladder Fees may apply
**Hunter Douglas treatments that were not purchased through Drapery Street may be serviced depending on the issue and age of the shade. Please contact us for more information specific to your treatments.
PowerView Scene Setup
Have you recently purchased a new Alexa device or Google Home? Did you know your power-operated Hunter Douglas shades with a Gateway can talk to these devices? Our PowerView experts can help you set Scenes with the PowerView app so your shades automatically open & close to your schedule.
What’s Included?
- Our PowerView specialist will help you determine the optimal time for your shades to open & close throughout the day and take you through the step-by-step process
- Specialized voice command set-up through Alexa or Google so you can verbalize the function of your shades (i.e. “Good Morning, Alexa”)
- Expert advice on the best shade sequences through your automated features
*must have a PowerView Gateway. The PowerView Gateway enables the use of the PowerView App. The PowerView Gateway connects to a Wi-Fi router and communicates with Hunter Douglas window coverings that feature PowerView Automation. It stores user-defined data, such as scene and automation information, and it provides control of window coverings from anywhere in the world using the RemoteConnect™ feature. Don’t have a Gateway? Ask a Drapery Street representative how to add one to your motorized shades. Hunter Douglas treatments that were not purchased through Drapery Street may be serviced depending on the issue and age of the shade. Please contact us for more information specific to your treatments.
$149 for the first hour of consultation + $60 for every hour after that OR $149 for the first 2 rooms of shades + $30 for each room after that
Outdoor Screen/Shade Winterization
Are you closing up your outdoor living spaces for the winter? Don’t forget about your retractable outdoor screens & shades. Regular maintenance keeps them running smoothly all year long.
What’s Included?
- Cleaning of the sidetracks and headbox
- Lubrication of hard-to-reach spaces to promote smooth operation
$149 for the first shade + $40 for each additional shade
Porch Spring Clean-Up
Are you opening up your outdoor living spaces for spring? Don’t forget about your retractable outdoor screens & shades. Regular maintenance keeps them running smoothly all year long.
What’s Included?
- Cleaning of the sidetracks and headbox
- Lubrication of hard-to-reach spaces to promote smooth operation
- Blow off debris from the porch area
$149 for the first shade + $40 for each additional shade
